Things to Know

Booking Fees and Credit Card Surcharge

A FringeTIX customer booking fee is included in the advertised ticket price.

Please note, all online transactions incur a $1.50 Web Transaction Fee. Payments made over the phone or at a FringeTIX Office will incur no additional fees.

Exchanges and Refunds 

All Fringe tickets are non-refundable and non-exchangeable. 

You are required to acknowledge and accept these Terms and Conditions as part of the transaction process. However, if an event is cancelled or event particulars change and result in your being unable to attend, you are entitled to a refund or exchange. 

Adelaide Fringe adheres to the Live Performance Australia Ticketing Code of Practice, which you can read here.

Accessibility Information

FringeTIX staff are trained to provide assistance with access enquiries and bookings.

For all wheelchair, accessibility and Companion Card bookings, or for assistance with accessibility information at venues, please phone our Accessibility Booking Line 08 8100 2089 or visit a FringeTIX Box Office.

National Relay Service
Contact FringeTIX through the National Relay Service on 133 677 then 08 8100 2089 or via relayservice.com.au

Companion Card
Companion Card holders are entitled to concession priced tickets and a complimentary ticket for their companion. Adelaide Fringe is delighted that Companion Card tickets are available for all events in the 2018 Adelaide Fringe.

Venue Wheelchair Access
If this symbol is displayed in the event listing the venue is wheelchair accessible.

If this symbol is displayed in the venue index, the venue has a wheelchair accessible toilet facility. 

Audience Suitability

All events at the Adelaide Fringe are self-rated by artists. Adelaide Fringe is not liable for any incorrect rating.  Please use your discretion when determining suitability for your child, as there will be no exchanges or refunds on tickets purchased.

G - Suitable for all ages
PG - Parental guidance recommended for under 15 years
M - Recommended for audiences 15 years and over
18+ - Restricted to 18 years and over

Contacting You

Please make sure the personal details that you enter are correct and up to date. If the particulars of an event that you have purchased tickets for change, we need to be able to get in contact with you. We will not be held responsible for failing to contact you with updated event information.

More Questions?

Check out our full FAQs for more info.