Frequently Asked Questions


How do I work at Adelaide Fringe?

Adelaide Fringe employs a small team of staff who work year round in administration, marketing, corporate partnerships, programming, production and artist services. As we gear up for Adelaide Fringe each year our team grows and a number of employment opportunities become available, details of which can be found here.

Do you have any job opportunities available?

All job vacancies will be advertised on the jobs section on our website here.

Subscribe to our mailing list so you can be alerted when a new job is posted at

If you would like to pursue hospitality work for the fringe you will need to contact venues direct to see if they have any vacancies.

Can you sponsor my event or organisation?

Unfortunately we are not able to sponsor you event or organisation. Adelaide Fringe is a not-for profit incorporated organisation that operates as an umbrella organisation for artists.

As an open-access festival, independent artists pay a fee to be registered in the Fringe and use their own funds to stage their productions and/or run their venues. Although Adelaide Fringe Inc. retains a small servicing and booking fee, the majority of the ticket sales income goes directly back to the artists. 

I’m a student doing some research on Adelaide Fringe – where can I find more information?

Adelaide Fringe receives numerous enquiries from students, which unfortunately we are unable to answer individually. Please use this website for reference.

How do I apply to have a stall at next year’s Fringe?

Adelaide Fringe is an open access arts festival and as such we don’t run our own venues and therefore don’t coordinate any stalls for catering or goods for sale.

Venues make their own arrangements for stalls and catering and we therefore recommend contacting them direct.

Can you send me a printed copy of the Fringe Guide?

Due to postage costs we do not usually post hard copies of the fringe guide.

The full Adelaide Fringe guide will be available online from 2 December 2015 online at You will also be able to download a copy of the guide, to print at home.

Help! I’ve lost something at an Adelaide Fringe venue!

Adelaide Fringe is an umbrella organisation and as such, we don’t run individual venues. We recommend contacting the venue direct to enquire about lost property. Venue contact information can be found on our website ( by using the venue search option.

What is Adelaide Fringe?

Adelaide Fringe is an open-access, arts festival held for four weeks in late February and early March each year. Unlike a curated festival, the open-access nature of Adelaide Fringe means that anyone with artistic vision and drive is able to participate and present their work – which means there’s always something to suit everyone, of all ages and tastes.

The Adelaide Fringe provides a thriving festival platform to thousands of artists who surprise and amaze us all every year for a month in Adelaide…  they wow us, make us laugh, cry and gasp in amazement, they link us all together in an unforgettable experience. If you are looking for the wildest festival ride of your life, then come join us at the Adelaide Fringe.

The Adelaide Fringe is also a champion of independent artists in all genres and venues no matter how teeny tiny or huge massive. We foster new talent, independence, risk-taking, we aim to surprise and forever present the unexpected.

If you’re looking for an unbelievable eclectic program of cabaret, theatre, dance, comedy, circus and music then come to the Adelaide Fringe . The city’s atmosphere turns into Carnivale meets Mardi Gras – the entire city is  transformed for one whole mind blowing month.  And it all happens in the sunshine with balmy nights under the stars to boot.

When is Adelaide Fringe?

2016: 12 Feb – 14 March

2017: 10 Feb – 12 March

2018: 16 Feb – 18 March

2019: 15 Feb – 17 March

How can I stay in the loop?

Adelaide Fringe endeavours to make it as easy as possible for you to stay in the loop.

Subscribe to the Fringe e-news for the full wrap up of what’s happening all year round.

Like us for event news and exclusive competitions

Follow us for the latest news and insights

Subscribe to the Fringe YouTube channel to see snippets of Fringe events

Find interesting ways to explore the program, behind the scenes pics and things that inspire us

Use the #ADLfringe hashtag to tag your tweets, instagrams and Facebook posts.

Follow the hashtag to see what others are saying.

Where is Adelaide Fringe

Adelaide Fringe takes place in more than 300 venues sprawled across Adelaide’s CBD and suburbs, as well as extending to the regional centre of Port Augusta for Desert Fringe. Venues are not run or operated by Adelaide Fringe. Instead the Fringe employs a venue coordinator to assist venues in gaining the most they can out of being part of the Adelaide Fringe program. Interested in registering a venue for Adelaide Fringe? Click here for more info.

Can you provide me with Fringe tickets or merchandise for my fundraiser?

Unfortunately we are not able to offer tickets or merchandise to organisations or events as we are a not-for profit incorporated organisation that operates as an umbrella organisation for artists. We do not own any of the tickets, run any of the ticketed shows or run the venues within the Fringe.

As an open-access festival, independent artists pay a fee to be registered in the Fringe and use their own funds to stage their productions and/or run their venues. Although Adelaide Fringe Inc. retains a small servicing and booking fee, the majority of the ticket sales income goes directly back to the artists.

We are therefore unable to give away artists’ tickets or merchandise. 

What is TREv?

TREv (formerly Fringe Benefits) offers cheap tickets, reviews and exclusive access to the arts for 18-30 year olds in Adelaide. It was started as a young audience development initiative by the South Australian Government in 2006.

Most people have that one friend who is winning at life, it would appear, without having to work for it. TREv is that friend.

TREv is the life of the party. He knows the best places to go and naturally knows all the door staff. TREv gets the best mates rates, the guestlist spots and if something new is happening, TREv’s all over it.

TREv works tirelessly week-in, week-out to secure exclusive discounts to some of the best shows and arts events in Adelaide, for you guys – his mates. Why? That’s just the kind of guy he is.

From music, comedy and theatre, to film, fashion and dance, being mates with TREv gets you exclusive discounted access to gigs, shows and venues every week of the year - not just during Adelaide Fringe!

The best part though? It’s totally FREE to join up.



Which venues are wheelchair accessible?
For a full list of wheelchair accessible venues, please check back here once tickets are on sale.

For further information and if you require specific disability access seating, please call FringeTIX® on 1300 621 255 or visit a FringeTIX® Box Office. Please note disability access seating cannot be purchased online.

Age Suitability

How can I check the age suitability of a show so that I can take my children?

We will do our best to provide you with warnings about show content and age suitability, where the artist or presenter has passed that information onto us. Artists self-rate their shows, and as we are an open access festival, we can’t guarantee the content and suitability. Please use your discretion when determining suitability for your child, as there will be no exchanges or refunds on tickets purchased.

Events are rated as:
F – Family Friendly
G – Suitable for all ages
PG – Parental guidance recommended for under 15 years
M – Recommended for audiences aged 15 years and over
18+ – Restricted to audiences 18 years and over

Ticket Types Explained

Preview – Discounted tickets for sessions prior to the official opening of the event’s season
All Tix – All tickets for the nominated show are at this one price (no concession available unless stated)
Adult – Adult pricing (no concessions or special offers)
Concession – Patrons must produce an appropriate concession card at time of purchase (or identify themselves as cardholders over the phone). The patron will need to have their concession card with them for entry to the event

Valid cards are: Government issued concession card, seniors, full time student cards – (examples below)

Child – Any child under 12 that will have their own seat (children on lap/24 months & under are free)
TREv – A free membership scheme for 18-30 year olds. Sign up at Members must produce their membership card (or identify themselves as cardholders over the phone) at the time of transaction. Maximum of 2 TREv tickets per event per transaction. The member will need to have their card with them for entry to the event.
Group 6+ – Minimum of 6 tickets or more per session purchased together (Group 10+ also available)
Family – A discounted ticket covering 2 Adult and 2 Children or 1 Adult and 3 Children. Please enter ‘4’ tickets when purchasing 1 family ticket
BankSA Customer – Discounted tickets available to BankSA customers only. Customers are required to enter their credit/debit card number to access these discounted tickets. This information is not stored on our database
BankSA Support Act – $10 tickets available to selected shows and available to all customers (while allocations last)
Meal & Show – Ticket price includes meal. If customers have any dietary requirements, they will need to contact the venue or presenter directly
2 for 1 – 2 tickets for the price of 1. A code-word may be required at the time of purchase (not available online)
HalfTIX – A limited number of half priced tickets will be available for purchase from 14 February – 15 March from 12 – 3pm daily. Purchase your tickets online ( or at FringeTIX® Rundle Mall and FringeTIX® Norwood Box Offices or by calling 1300 621 255.
Companion Card – The companion card is a Government scheme that promotes the right of people with a disability, who require a companion, to fair ticketing at Fringe events. This is a complimentary ticket, and must be purchased in addition to a paid ticket (adult or concession). Please enter the Companion Card number in the ‘complimentary reason’ field. Not all events offer a Companion Card category; you can search for the relevant events by ticking this price category in the Advanced Search facility.
Cheap Tuesday – available for the general public to purchase, for selected shows, on Tuesday!

How can I access discounted tickets?

There are a few ways to save some of your hard earned cash!

Are you aged 18 – 30? Then Fringe Benefits is your passport to cheap tickets and hot deals in Adelaide! Fringe Benefits members get exclusive discounts to events and venues all year round, including hundreds of shows at the Adelaide Fringe. Simply click here and become a TREv member for FREE!

BankSA Support Act
The BankSA Support Act is an initiative of Bank SA, who subsidise tickets for the public to view the latest shows for up and coming artists, which means you pay less! This offer is available to the general public; you don’t even need to be a BankSA customer! You can search via this special price type to see a list of all the applicable shows. More information can be found here.

BankSA Customer
Are you a BankSA customer? If so, you will have exclusive access to the Fringe guide and tickets from 26  November 2013. BankSA customer discount prices are also available to a number of shows – you’ll need your BankSA member number (first 6 digits of your credit/debit card) to access these exclusive prices. Please note the member number information you provide is not stored on our database.

From 12pm – 3pm daily ½ price tickets go on sale for a selection of shows on that night! Only available at, Rundle Mall and Norwood Box Offices or call FringeTix on 1300 621 255. To receive the daily list of ½ price ticketed shows, sign up to the Fringe eNews at

How & where can I buy a ticket?

When do tickets go on sale?
Tickets for the 2016 Adelaide Fringe go on sale exclusively to BankSA Customers from Wednesday 25 November and on general sale from December 2, 2015!

What are the Box Office locations and opening hours?
The Box Office opening hours will be listed closer to our on sale date. Check back in November for detailed info.

How do I get my tickets?

By Post
FringeTIX can post out your tickets if you purchase them more than 7 days in advance of the event. Regular post will incur a $2.75 fee and Registered post will incur a $5.95 fee.

Pick them up at a FringeTIX Box Office
Our Box Offices are located in Rundle Mall, at BankSA Fringe Corner in Rymill Park, in Victoria Square and at our Head Office in Norwood. Visit a Box Office during Fringe to collect your pre-purchased tickets. Make sure you check the specific opening hours for each box office as they do vary. Don’t forget to bring your valid ID for collection.

Go straight to the venue!
Jump the queue and pick your tickets up at the venue. You don’t need to collect your tickets in advance, head straight to the venue within an hour of your show starting and collect your tickets from the on-site Box Office.
If your show is on at Gluttony, The Royal Croquet Club or the Garden of Unearthly Delights then please ensure you have collected your tickets from a FringeTIX Box Office on the way in! When collecting your tickets at the venue please allow yourself at least 30 mins. Many shows will not admit you if you are late, so plan accordingly.

Searching For A Show

What’s the best way to search for a show?
Once we are on sale, use our search functions on the website to narrow down the program. You can search by time, date, genre, & venue and price type! You can also browse our hardcopy guide or download our Fringe App to help you navigate.

There are so many shows, can you recommend some?
Adelaide Fringe is a non-curated, open-access festival which means that anyone can participate and put on a show! In order to uphold our open-access nature, we must represent all shows equally, and so we cannot recommend specific shows over others.

We do have a few suggestions to help you choose the perfect show for you:

  • Create an Internode Fringe Favourites list from to share and receive recommended shows amongst your friends on Facebook
  • Check out Fringe in the Mall activities and promotions
  • Look out for critics reviews in The Advertiser, and
  • Ask your friends and family for suggestions on what they have seen! (And if you see something you like, please shout about it). Word of mouth is a great tool to assist audiences and performers alike!
  • Take a punt! Adelaide Fringe is all about experiencing something new! 
General Troubleshooting

My computer crashed while I was trying to book, how do I know if my payment went through?
Please contact FringeTIX® on 1300 621 255 and we can assist you. If your payment has not gone through, we’ll be happy to help you re-book your tickets over the phone.

I can’t navigate to the Adelaide Fringe website, how long will it be down for?
It’s probably just a glitch and we’ll have everything back up and running very soon. In the meantime, please call FringeTIX® on 1300 621 255 who may be able to assist with your booking and/or enquiry.

I’m having trouble logging into my account online, can you help?
Please call FringeTIX® on 1300 621 255 and we can have a look at why you might be having trouble logging in. We can also help you with any enquiries relating to your bookings. If you’ve already booked tickets to this Fringe and forgotten your password, you’ll need to have it reset and emailed to you, you can do this online.

I can’t browse on my mobile device, is there a problem with the site or is it my phone?
It’s probably just a glitch and we’ll have everything back up and running very soon. In the meantime, please call FringeTIX® on 1300 621 255 who may be able to assist with your booking and/or enquiry. To assist us in identifying and resolving problems please email with the details of the problem you experienced – including, what make and model your mobile device is, what software version you are running, what you were doing at the time of the problem, and any screenshots you were able to capture.

I need to pay for my purchase using more than one voucher or credit card; can I do this on the mobile site or mobile apps?
Split payments can only be made on the full website (, in person at a FringeTIX® outlet or over the phone on 1300 621 255.

My session timed out, but I need to buy lots of tickets – help!
Your session will time out after 60 minutes so you may need to book your tickets in a couple of transactions. We suggest you use the Internode Fringe Favourites tool to save a short list of your tickets while you are finding the shows you want, and then add them to your cart at the end (or save them using the login feature to return at a later date). Alternatively, if you know the shows, dates, times and number of people attending, call FringeTIX® on 1300 621 255 or visit one of our outlets, and we’ll be able to assist you with the purchase.

I entered my payment details and nothing happened, how do I know if I’ve been charged or my tickets have been booked?
Please call FringeTIX® on 1300 621 255 as soon as you can and we will check if your payment has been processed and your tickets booked. Please don’t attempt to purchase again, as it may result in a double charge to your credit card.

What does allocation exhausted mean?
Allocation exhausted means the show has sold out, or that the ticket type you have selected is no longer available. Must have been a popular choice! Don’t worry there are plenty of others for you to see.

Can I get an exchange or refund?

From the moment that the transaction is completed, all Fringe tickets are non-refundable and non-exchangeable.

If an event has been cancelled or the particulars of an event have changed, which results in you being unable to attend, you are entitled to a refund or exchange.

Please note, that during the transaction process, you are required to accept this term and condition. You will be unable to purchased tickets unless you agree to this term.